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Thailand Launches Thai Chana App to Facilitate Tracking of Safe Shops and Retailers


As some businesses are allowed to reopen, operators and customers would be required to use Thai Chana mobile application for checking in and out of premises

After the number of new COVID-19 cases and deaths have dropped, the government has approved the second phase of the easing of lockdown measures from May 17 to help lift the economy. The Royal Thai Government has shown its seriousness in coping with the new normal by launching an online platform called “Thai Chana” to retain the country’s effectiveness in the COVID-19 control measures. The Ministry of Digital Economy and Society revealed the details of “Thai Chana”, which means Thailand Wins, a smartphone application to facilitate safety for both customers and establishments during the COVID-19 era and to help prevent a second wave of COVID-19.

Shop owners are to register online and to provide details including contact information, opening hours and visitor limits, as well as complete a questionnaire about the COVID-19 control measures. Once approved, they will receive a QR code to be placed in front of their premises for customers to check-in and check-out from the shop. Customers will log in by scanning their QR code. This can indicate whether or not the shop is congested so that customers can determine whether to visit the store or move on to other retailers. Customers can also use the app to report to the government if the shops they visited failed to follow the COVID-19 safety control measures.

As some businesses are allowed to reopen, operators and customers would be required to use Thai Chana mobile application for checking in and out of premises

When any shop is deemed to be a health threat, customers who use Thai Chana and who are in the shop will get an SMS notice to get a free COVID-19 check. Those who come in close contact with infected people at shops in the same hour will be called in for testing. The Ministry of Digital Economy and Society assures that customer’s information will remain confidential. Only the Department of Disease Control and Ministry of Public Health have access to customer’s personal information, which is only used for the purpose of disease control. The application will be open for registration from May 15 onwards. The app also says that you will receive free testing for COVID-19 if the app deems you to have been “at risk”.

Please be reminded to follow the health and safety recommendations to prevent the spread of the COVID-19 disease by keeping social distancing, wearing a mask or cloth mask when going outside, and frequently washing your hands.

TAT is constantly providing updates on the tourism-related COVID-19 situation in Thailand at the TAT Newsroom (https://www.tatnews.org/). For additional information and assistance relating to Thailand’s tourism, contact the TAT Contact Centre 1672 or Tourist Police 1155. For constant updates of Thailand’s COVID-19 control measures for travellers, please visit https://ddc.moph.go.th/viralpneumonia/eng/index.php.